FAQ - Solid Wood Tables

Product-Related Questions

1. What type of wood is this table made from?

   • Answer: This table is crafted from premium solid wood, such as oak, walnut, or maple, ensuring durability and a natural aesthetic.

2. Is this table made from 100% solid wood or does it contain veneers?

   • Answer: The table is made entirely from 100% solid wood, with no veneers or composite materials used.

3. What is the weight capacity of the table?

   • Answer: This table can comfortably support up to 350lbs, making it suitable for heavy use.

4. Does the wood have a protective finish?

   • Answer: Yes, the table is treated with a high-quality protective finish to guard against stains, scratches, and moisture.

5. Are there color or wood grain variations?

   • Answer: Since it is made from natural solid wood, each table has unique color tones and wood grain patterns, adding to its character.

Shipping and Assembly Questions

6. Is the table fully assembled upon delivery?

   • Answer: The table may require minimal assembly, such as attaching the legs, which can be completed with the provided tools and instructions.

7. How is the table packaged for shipping?

   • Answer: The table is carefully packaged in reinforced, eco-friendly materials to ensure it arrives in perfect condition.

8. Do you ship internationally?

   • Answer: Yes, we offer international shipping to most countries. Delivery times and costs vary based on location.

9. What is the delivery time?

   • Answer: Delivery typically takes between [specific range, e.g., 7-14 days], depending on your location.

10. What should I do if the table arrives damaged?

    • Answer: Please contact our customer service team immediately with photos of the damage. We will arrange for a replacement or repair as quickly as possible.

Maintenance and Care Questions

11. How do I care for the solid wood surface?

    • Answer: Clean the surface with a soft, damp cloth and avoid harsh chemicals. Regularly apply wood polish to maintain its luster.

12. Is the table resistant to water and heat?

    • Answer: While the finish offers some resistance, we recommend using coasters and placemats to protect the surface from water rings and heat damage.

13. Can the table be refinished in the future?

    • Answer: Yes, solid wood tables can be sanded and refinished to restore their original beauty.

Customization and Warranty Questions

14. Can I customize the table’s dimensions or finish?

    • Answer: Yes, we offer customization options for size, wood type, and finish. Contact us for details.

15. What is the warranty on this table?

    • Answer: The table comes with a 2-year warranty covering manufacturing defects.

16. Can I order matching chairs or benches?

    • Answer: Yes, we have a range of matching chairs and benches available to complete your dining set.

Sustainability Questions

17. Is the wood sourced sustainably?

    • Answer: Yes, we only use sustainably sourced wood, certified by FSC to ensure eco-friendly production.

18. What happens to the wood waste during production?

    • Answer: All wood waste is responsibly recycled or repurposed to minimize environmental impact.