FAQ - Solid Wood Tables
Product-Related Questions
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What type of wood is this table made from?
- Answer: This table is crafted from premium solid wood, such as oak, walnut, or maple, ensuring durability and a natural aesthetic.
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Is this table made from 100% solid wood or does it contain veneers?
- Answer: The table is made entirely from 100% solid wood, with no veneers or composite materials used.
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What is the weight capacity of the table?
- Answer: This table can comfortably support up to 350lbs, making it suitable for heavy use.
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Does the wood have a protective finish?
- Answer: Yes, the table is treated with a high-quality protective finish to guard against stains, scratches, and moisture.
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Are there color or wood grain variations?
- Answer: Since it is made from natural solid wood, each table has unique color tones and wood grain patterns, adding to its character.
Shipping and Assembly Questions
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Is the table fully assembled upon delivery?
- Answer: The table may require minimal assembly, such as attaching the legs, which can be completed with the provided tools and instructions.
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How is the table packaged for shipping?
- Answer: The table is carefully packaged in reinforced, eco-friendly materials to ensure it arrives in perfect condition.
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Do you ship internationally?
- Answer: Yes, we offer international shipping to most countries. Delivery times and costs vary based on location.
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What is the delivery time?
- Answer: Delivery typically takes between [specific range, e.g., 7-14 days], depending on your location.
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What should I do if the table arrives damaged?
- Answer: Please contact our customer service team immediately with photos of the damage. We will arrange for a replacement or repair as quickly as possible.
Maintenance and Care Questions
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How do I care for the solid wood surface?
- Answer: Clean the surface with a soft, damp cloth and avoid harsh chemicals. Regularly apply wood polish to maintain its luster.
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Is the table resistant to water and heat?
- Answer: While the finish offers some resistance, we recommend using coasters and placemats to protect the surface from water rings and heat damage.
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Can the table be refinished in the future?
- Answer: Yes, solid wood tables can be sanded and refinished to restore their original beauty.
Customization and Warranty Questions
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Can I customize the table’s dimensions or finish?
- Answer: Yes, we offer customization options for size, wood type, and finish. Contact us for details.
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What is the warranty on this table?
- Answer: The table comes with a 2-year warranty covering manufacturing defects.
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Can I order matching chairs or benches?
- Answer: Yes, we have a range of matching chairs and benches available to complete your dining set.
Sustainability Questions
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Is the wood sourced sustainably?
- Answer: Yes, we only use sustainably sourced wood, certified by FSC to ensure eco-friendly production.
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What happens to the wood waste during production?
- Answer: All wood waste is responsibly recycled or repurposed to minimize environmental impact.