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FAQ

1. What payment methods do you accept?

  • We accept payments via major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, we also offer payment options through PayPal for your convenience.

2. How long will it take to receive my order?

  • In stock  : Our processing time typically ranges from 1 to 3 business days. Once your order has been processed, shipping times vary depending on your location and the shipping method selected at checkout. You can track your order using the provided tracking number.
  • Pre-Order : 3-4 months

3. Do you offer international shipping?

  • We do not offer international shipping.

4. What is your return policy?

  • We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within14 days of delivery. Please review our return policy for details.

5. How can I contact customer support?

  • Our customer support team is available to assist you with any inquiries or concerns you may have. You can reach us via email at designavrs@gmail.com or through our contact form on the website. We strive to respond to all inquiries within 24 hours during our business hours.

6. Can I modify or cancel my order after it has been placed?

  • Once an order has been placed, it enters our processing system immediately. As a result, modifications or cancellations may not always be possible. However, please contact us as soon as possible, and we will do our best to accommodate your request.

7. Do you offer wholesale pricing for bulk orders?

  • Yes, we offer wholesale pricing for bulk orders. Please reach out to our sales team at designavrs@gmail.com for more information on pricing and minimum order requirements.

8. How can I stay updated on new product releases and promotions?

  • You can subscribe to our newsletter to receive updates on new product releases, exclusive promotions, and special offers. Simply enter your email address in the subscription box located at the bottom of our website.

9. Do you have a physical store location?

  • We are located in Columbus OH